Delivery and Returns
All of our products are lovingly handmade or packaged to order. We hand them over to Mr (or Mrs) Postie within 3 working days and orders are sent 2nd class mail.
Please let us know if you haven't received your item within 10 working days.
CLICK AND COLLECT (Crafty Little Monster version)
You can also save on delivery costs by collecting your item from Buckingham. Please select collection in person at checkout and we will email you to arrange a convenient date and time for you to collect.
FREE DELIVERY FOR BUCKINGHAM RESIDENTS.
If you live in Buckingham or within a 2m radius of Buckingham we will delivery your order for free! You code BUCKDELIVERY at checkout. Please do not use this code if you do not live in Buckingham as your order will not be fulfilled until delivery has been paid.
All our products are made to order. If you are unhappy with your order when it arrives or your item has arrived damaged please get in touch firstname.lastname@example.org and we will make every effort to put things right.
If you change your mind and your order has not been dispatched we can cancel your order for a full refund.